Staff was friendly. I did appreciate the video I received that went over the inspection that the tech did.

Friendly staff, enjoyed the video that I received from the tech going over what they saw when they did the inspection.

I absolutely would give Gabe 5 stars, he was awesome and went above and beyond to find what I was looking for. I felt a little betrayed by management from the negotiating to purchasing a car I was told was certified that I paid cash for only to find out at pickup that it wasn’t ready cuz it needed to be certified. When finally able to pick up I had to resign the final paperwork on a car I paid full price for 2 days prior. Maybe it had something to do with the fact that I signed for a certified car that wasn’t certified… Either way, did it well did not sit well. Having some issues with the car but don’t feel like I can trust you, although oil change guys were great

Russ Darrow Nissan of West Bend has been fantastic and very supportive as far as my needs and the maintenance of the vehicle.

Always great friendly service!

Great communication and addressed problem.

Communication within dealership and with myself was awful. Bought a vehicle and two days later, the check engine light came on. I took the car the dealership and I had to call several time to find out what was going on.

Russ Darrow service has been super for me. Very professional and friendly staff.

Very good service. As always Everyone was very nice and helpful. I was also given a few suggestions, like new wiper blades which sounded like a good deal so I agreed to that.

Great service, and excellent turnaround! Staff was friendly and was able to get me in and out!

David Schlei was great ! Made the experience fantastic 👍 knowledgeable and friendly , definitely customer service driven !

Drake was very helpful in getting my perfect vehicle. Trade in process was super easy too.

Good deal, I think?

Everything was as expected. Nice service

Friendly, professional, and experienced staff! The waiting area is clean and comfortable! The wait time has always been very reasonable!

Dealer provided excellent service. Timing of service was first rate. Comfortable surroundings made the time fly by.

Iam a regular I've been going to them since I got my car in 2021 or 22 they always do a good job their thorough and they prices are reasonable I trust their work no issues with the service so far

Good service friendly staff clean waiting area Good service overall. Would recommend to friends and family

Service done as scheduled and everyone friendly with good, timely communication, and video to show work done and inspection.

Great customer service and follow up

Russ Darrow Nissan has always been very helpful when I bring my car in. Very pleasant

David is hands down and by far the best car dealership salesman I have ever worked/dealt with. Night and day difference between him and whoever sold us the Rogue and broke so many promises. Faith restored.

Great service. I love the video of the underside of my truck. Such a smart idea.

Very friendly

The service department at this West Bend Nissan dealership is very professional and efficient. Our vehicle is always taken care of throughout the process.